Digital Ecosystem

for network coffee
business management

Become a Partner

Digital Ecosystem

for network coffee business management

Become a Partner

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Product

Innovative digital ecosystem enabling you to promptly receive vital information about your coffee business

countries using OnlineCup

6+

adaptive interface
(Russian, English, Serbian)

3

events resolved per month

10 000+

devices connected to the system

2000+

clients worldwide

>150

years of successful operation

8+

languages

OnlineCup

is a product helping you
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Equipment control process automation

Beverage quality standardization

50% decrease in equipment downtime

Minimum personnel mistakes

Turnkey service

Optimized processes and reduced costs

An ideal cup of coffee with OnlineCup is:

coffee machine

Client support 24/7

Service

Professional equipment complexes from the world’s leaders in coffee machine production – WMF and Dr.Coffee for your business. Integration with cutting-edge software for coffee equipment monitoring and telemetry.

Client support 24/7;
SLA - 15 minutes*

*(requests are processed within 15 minutes after receipt);

Remote dealing with 50 to 60% of client inquiries, saving a technician from having to arrive on site;
Sending consolidated reports on the most critical parameters.

Service anywhere in Russia – guaranteed quality. Wide geographic coverage, broad regional footprint of routine service mechanisms.